Copyright (c) 2023 Agus Kusmana, Endah Andriani Pratiwi, Iwan Kresna Setiadi
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THE ROLE OF SERVANT LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON THE EMPLOYEES
Corresponding Author(s) : Agus Kusmana
International Research of Multidisciplinary Analysis,
Vol. 1 No. 9 (2023): International Research of Multidisciplinary Analysis
Abstract
The Role of Servant Leadership on Organizational Citizenship Behavior (OCB) on the employees. This causality study between Servant Leadership and Organizational Citizenship Behavior (OCB) was conducted to analyze the role of Servant Leadership to OCB on the employees. This study used a theoretical approach from Greenleaf (1999) with 8 dimensions that proposed by Barbuto (2006), namely the Altruistic calling, the Emotional healing, the Wisdom, the Persuasive mapping, the Organizational stewardship, and the Humility; and theory by Organ(1988) for the OCB. Total sampling technique was used in collecting the research sample of 50 employees of Company X consisted by the employee from IT Department, Operators and the Agency. The measurement tool of Servant Leadership is a standard measuring tool that was adapted into Indonesia version by Seger Handoyo (2010) which consist 38 question items. The measuring instruments of this research is made by the author, with the validity of measuring instruments of 0.298 to 0.665, and the reliability of α = 0.809 based on Cronbach's.The results showed that the Servant Leadership has the influence on Organizational Citizenship Behavior with an R Square of 0.910 with a high level of Servant Leadership and Organizational Citizenship Behavior
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- C.MAXWELL, F. B. (2018). Servant Leadership in Action. In F. b. Broadwell, Servant Leadership in Action How You can Achieve Great Relationship and Result (pp. 28-40). United Kingdom: Berrett-Koehler Publishers, Inc. Copyright © 2018 by Polvera Publishing.
- Dancey, C. P., & Reidy, J. (2011). Statistics Without Maths for Psychology 6th Edition. Prentice Hall; 6 edition (August 19, 2011).
- Desy Pradita Putri, d. (2018). Pengaruh Servant Leadership Dan Organizational Citizenship Behaviour Terhadap Kinerja Karyawa. Jurnal Administrasi Bisnis (JAB).
- Haq, M., Jahangir, N., & Akbar , M. M. (2004). Organizational Citizenship Behavior: Its Nature And Antecedents . BRAC University Journal, 75-85.
- Handoyo, S. (2011). Pengukuran Servant Leadership Sebagai Alternatif Kepemimpinan Di Institusi Pendidikan Tinggi Pada Masa Perubahan Organisai. Hubs-Asia, 10 (1).
- http://repository.usu.ac.id/bitstream/handle/123456789/49315/Chapter%20II.pdf?sequence=3&isAllowed=y. (2019, 11 07). pp. 17-20.
- Jewell, L. (1998). Contemporary Industrial/Organizational Psychology. California: Cole Publishing Company, 224.
- Kartikarini, M. (2015). Pengaruh Servant Leadership Dan Kepuasan Kerja Terhadap Organizational Citizenship Behaviour Karyawan Hotel Bintang-2 Di Yogyakarta. Fakultas Ekonomi Universitas Negeri Yogyakarta.
- Marchelle, dkk 2013. (2019). Hubungan Antara Servant Leadership Dengan Organizational Citizenship Behavior (Ocb) Pada Karyawan, 1.
- Mira, W. S., & Margaretha, M. (2012). Pengaruh Servant Leadershup Terhadap Komitmen Organisasi dan Organization Citizenship Behaviour. Jurnal Manajemen , 2.
- Mulyadi, D. (2018). Perilaku organisasi dan Kepemimpinan Pelayanan. Bandung: Alfabeta.
- Musakabe, H. (2004). MENCARI KEPEMIMPINAN SEJATI DI TENGAH KRISIS DAN REFORMASI. Jakarta: Citra Insan Pembaru.
- Octiana, R. (2017). Peran Servant Leadership Terhadap Organizational Citizenship Behavior Yang Dimediasi Oleh Kepuasan Kerja. Tesis Fakultas Psikologi, Universitas Gadjah Mada, Yogyakarta.
- Rahayunita, R. (2013). Pengaruh Efisiensi Modal Kerja Terhadap Rentabilitas Pada Koperasi Pegawai Republik Indonesia(KPRI). Universitas Pendidikan Indonesia.
- Saifuddin Azwar, M. (2005). Metode Penelitian. Yogyakarta: PUSTAKA PELAJAR.
- Sigittriadi A. Ajis, D. (2017). Pengaruh Servant Leadership Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Kantor Pelayanan Pajak Pratama Palu (Kpp Pratama Palu). Jurnal Ilmu Manajemen Universitas Tadulako, 213.
- Silalahi, U. (2012). Metode Penelitian Sosial. Bandung: PT Refika Aditama.
- Sloat, 1999, Dalam Marchelle, dkk 2013. (2019). HUBUNGAN ANTARA SERVANT LEADERSHIP DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN, 1.
- Steven L McShane and Mary Ann Von Glinow. (2005). Organizational Behaviour. Americas, New York: M C Graw Hill.
- Sugiyono. (2008). Metode Penelitian Kuantitatif Kualitatif Dan R&DA. Bandung: Alfabeta.
- Sumiyarsih, W., Mujiasih, E., & Ariati, J. (2012). Hubungan Antara Kecerdasan Emosional Dengan Organizational Citizenship Behavior (OCB) Pada Karyawan CV. Aneka Ilmu Semarang. Jurnal Psikologi Undip .
- Tuan, L. T. (2016). Knowledge Sharing in Public Organizations: The Roles of Servant Leadership and OrganizationalCitizenship Behavior. International Journal of Public Administration, 40(4), 361-373.
- Wahyudi, D. (2019). HUBUNGAN ANTARA SERVANT LEADERSHIP DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA Karyawan. Doctoral dissertation,UIN Sunan Ampel Surabaya.
References
C.MAXWELL, F. B. (2018). Servant Leadership in Action. In F. b. Broadwell, Servant Leadership in Action How You can Achieve Great Relationship and Result (pp. 28-40). United Kingdom: Berrett-Koehler Publishers, Inc. Copyright © 2018 by Polvera Publishing.
Dancey, C. P., & Reidy, J. (2011). Statistics Without Maths for Psychology 6th Edition. Prentice Hall; 6 edition (August 19, 2011).
Desy Pradita Putri, d. (2018). Pengaruh Servant Leadership Dan Organizational Citizenship Behaviour Terhadap Kinerja Karyawa. Jurnal Administrasi Bisnis (JAB).
Haq, M., Jahangir, N., & Akbar , M. M. (2004). Organizational Citizenship Behavior: Its Nature And Antecedents . BRAC University Journal, 75-85.
Handoyo, S. (2011). Pengukuran Servant Leadership Sebagai Alternatif Kepemimpinan Di Institusi Pendidikan Tinggi Pada Masa Perubahan Organisai. Hubs-Asia, 10 (1).
http://repository.usu.ac.id/bitstream/handle/123456789/49315/Chapter%20II.pdf?sequence=3&isAllowed=y. (2019, 11 07). pp. 17-20.
Jewell, L. (1998). Contemporary Industrial/Organizational Psychology. California: Cole Publishing Company, 224.
Kartikarini, M. (2015). Pengaruh Servant Leadership Dan Kepuasan Kerja Terhadap Organizational Citizenship Behaviour Karyawan Hotel Bintang-2 Di Yogyakarta. Fakultas Ekonomi Universitas Negeri Yogyakarta.
Marchelle, dkk 2013. (2019). Hubungan Antara Servant Leadership Dengan Organizational Citizenship Behavior (Ocb) Pada Karyawan, 1.
Mira, W. S., & Margaretha, M. (2012). Pengaruh Servant Leadershup Terhadap Komitmen Organisasi dan Organization Citizenship Behaviour. Jurnal Manajemen , 2.
Mulyadi, D. (2018). Perilaku organisasi dan Kepemimpinan Pelayanan. Bandung: Alfabeta.
Musakabe, H. (2004). MENCARI KEPEMIMPINAN SEJATI DI TENGAH KRISIS DAN REFORMASI. Jakarta: Citra Insan Pembaru.
Octiana, R. (2017). Peran Servant Leadership Terhadap Organizational Citizenship Behavior Yang Dimediasi Oleh Kepuasan Kerja. Tesis Fakultas Psikologi, Universitas Gadjah Mada, Yogyakarta.
Rahayunita, R. (2013). Pengaruh Efisiensi Modal Kerja Terhadap Rentabilitas Pada Koperasi Pegawai Republik Indonesia(KPRI). Universitas Pendidikan Indonesia.
Saifuddin Azwar, M. (2005). Metode Penelitian. Yogyakarta: PUSTAKA PELAJAR.
Sigittriadi A. Ajis, D. (2017). Pengaruh Servant Leadership Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Kantor Pelayanan Pajak Pratama Palu (Kpp Pratama Palu). Jurnal Ilmu Manajemen Universitas Tadulako, 213.
Silalahi, U. (2012). Metode Penelitian Sosial. Bandung: PT Refika Aditama.
Sloat, 1999, Dalam Marchelle, dkk 2013. (2019). HUBUNGAN ANTARA SERVANT LEADERSHIP DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN, 1.
Steven L McShane and Mary Ann Von Glinow. (2005). Organizational Behaviour. Americas, New York: M C Graw Hill.
Sugiyono. (2008). Metode Penelitian Kuantitatif Kualitatif Dan R&DA. Bandung: Alfabeta.
Sumiyarsih, W., Mujiasih, E., & Ariati, J. (2012). Hubungan Antara Kecerdasan Emosional Dengan Organizational Citizenship Behavior (OCB) Pada Karyawan CV. Aneka Ilmu Semarang. Jurnal Psikologi Undip .
Tuan, L. T. (2016). Knowledge Sharing in Public Organizations: The Roles of Servant Leadership and OrganizationalCitizenship Behavior. International Journal of Public Administration, 40(4), 361-373.
Wahyudi, D. (2019). HUBUNGAN ANTARA SERVANT LEADERSHIP DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA Karyawan. Doctoral dissertation,UIN Sunan Ampel Surabaya.